Refund Policy

Last updated: 2026

Standard products

If your item arrives damaged or defective, please contact us within 7 days of delivery. We will arrange a replacement or refund after reviewing the issue.

Custom prints

Custom-made items are non-refundable once production has started, unless they arrive damaged or significantly different from the agreed specifications.

How to request a refund

Reach out to us via WhatsApp or the Contact page with your order reference and a short description of the issue. We will respond within 24 hours.

Processing time

Approved refunds are issued back to the original payment method or by another agreed method within 7 business days.